GERENCHAIN PLATFORM

TERMS OF SERVICE

Last Updated: March 2026

These Terms of Service constitute a legally binding agreement (the "Agreement") between GerenChain Inc. ("GerenChain", "we", "us", "our") and the Customer (each, a "party", or, collectively, "parties") under which GerenChain provides Customer access to GerenChain Managed Infrastructure. Customer accepts and agrees to be bound by the Agreement by executing an Order Form for GerenChain Services or by utilizing GerenChain Services. If Customer does not accept and agree to be bound by the Agreement, Customer shall not execute the Order Form for GerenChain Services and/or utilize GerenChain Services.

DEFINITIONS

"User" refers to the employees and/or contractors of Customer for which Customer has acquired a User license to enable access and utilization of GerenChain Platform.

"Access Credentials" mean login information, passwords, security protocols, and policies through which Users access and utilize GerenChain Services.

"AI Tools" means any artificial intelligence, machine learning, deep learning, generative AI, large language models, automated decision-making systems, algorithms, or similar computational technologies (including any related models, software, APIs, systems, or tools), whether developed by GerenChain or provided by third parties, that are utilized in connection with the provision, support, maintenance, improvement, or operation of the Services, including for purposes such as automation, data analysis, optimization, monitoring, support interactions, or content generation.

"GerenChain Platform" means the interface of GerenChain Services that Users are able to access and utilize for purposes of using the administrative functionality of GerenChain Services.

"GerenChain Documentation" means text and/or graphical materials, whether in print or electronic form, that describe the features, functions, and utilization of GerenChain Services and which are made available to Customer.

"GerenChain Services" means the version of the GerenChain software as a service offering made generally commercially available by GerenChain as of the Effective Date, and all Updates thereto made generally commercially available by GerenChain to its customers during the Term of this Agreement, including GerenChain Platform services and GerenChain API.

"GerenChain System Analytics" means anonymized information, data, statistics, metadata, inferences, interrelationships, and/or associations generated or derived from the utilization of GerenChain Services and/or Technology, expressly excluding Customer Inputs, and which is utilized by GerenChain to provide and improve GerenChain Services and to enhance the GerenChain Technology.

"GerenChain Technology" means the computer software, computer code, scripts, neural networks, artificial intelligence, application programming interfaces, methodologies, processes, templates, reports, workflows, diagrams, tools, algorithms, formulas, user interfaces, know-how, trade secrets, techniques, designs, inventions, APIs, third-party services and other tangible or intangible technical material, information and works of authorship underlying or otherwise utilized to make available GerenChain Services, including, without limitation, all upgrades, enhancements, modifications, additions and improvements thereto and all derivative works thereof, and Intellectual Property Rights therein and thereto.

"GerenChain API" means a collection of routines, classes, function parameters, protocols, webhooks, related libraries and other instructions provided in source code or object code form.

"GerenChain Marketplace" means the site maintained by GerenChain where GerenChain provides information about third-party offerings for Customer to acquire and/or utilize Third Party Services.

"Customer Inputs" means information, data, text, content, videos, images, audio clips, photos, graphics, and/or other types of content, information and/or data posted, provided and/or uploaded to GerenChain Services by Customer and/or its Users.

"Intellectual Property Rights" mean any and all now known or hereafter existing (a) rights associated with works of authorship, including rights in and to writings, specifications, drawings, records, documentation, advertising, promotional materials, copyrights, mask work rights, and moral rights; (b) trademark or service mark rights (c) trade secret rights, rights in and to business, technical and know-how information, non-public information, proprietary information and confidential information; (d) rights in and to patentable ideas, inventions, discoveries, patents, patent rights, and industrial property rights; (e) layout design rights, design rights, and other proprietary rights of every kind and nature other than trademarks, service marks, trade dress, and similar rights; (f) rights in and to software, including algorithms, data files, source code, object code, application programming interfaces, databases and other software-related specifications and documentation; and (g) registrations, applications, renewals, extensions, or reissues of the foregoing, in each case, in any jurisdiction throughout the world.

"Third Party Services" means any software, software-as-a-service, data sources or other products or services separately procured by Customer from a third party that are integrated with GerenChain Services by Customer or by GerenChain including without limitation through utilization of the GerenChain APIs.

"Updates" mean all upgrades, enhancements, improvements, maintenance releases, additions, and modifications of GerenChain Services made generally commercially available as part of GerenChain Services during the Term of this Agreement.

GERENCHAIN SERVICES

GerenChain Services

Subject to and in accordance with this Agreement and the applicable Order Forms, including, without limitation, payment of all applicable fees, GerenChain will utilize reasonable commercial efforts to make GerenChain Services available to Customer.

Customer Access

Customer acknowledges and agrees that Customer's and its Users' access and utilization of GerenChain Services is dependent upon Customer's and its Users' access to telecommunications and Internet services. Customer will be solely responsible for acquiring and maintaining all telecommunications and Internet services and other hardware and software required to access and utilize GerenChain Services, including, without limitation, all costs, fees, expenses, and taxes of any kind related to the foregoing. GerenChain will not be responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications or Internet services or any such hardware or software.

Modifications to GerenChain Services

GerenChain reserves the right to modify GerenChain Services on a continuous basis and if any such modification materially and adversely reduces the functionality of GerenChain Services, Customer may terminate its subscription for GerenChain Services pursuant to Section 10.2(a). GerenChain may condition the implementation of new features, functionality or other modifications to GerenChain Services on Customer's payment of additional fees provided that GerenChain generally charges other customers for such modifications.

Trial Period & Developer Free Account

If Customer orders a trial subscription to GerenChain Services, GerenChain will make GerenChain Services available to Customer on a trial basis (the "Trial") until the end of the trial period ordered by Customer set forth on the corresponding Order Form ("Trial Period"). During Trial Period, Customer may only utilize GerenChain Services to review, demonstrate, and evaluate GerenChain Services. Access to GerenChain Services will continue after the applicable Trial Period has expired and Customer will automatically be enrolled into a Developer plan subscription at the end of the Trial Period.

DURING A TRIAL PERIOD, THE GERENCHAIN SERVICES ARE PROVIDED "AS-IS" WITHOUT WARRANTY. ANY DATA CUSTOMER ENTERS INTO THE GERENCHAIN SERVICES, AND ANY CUSTOMIZATIONS MADE TO THE GERENCHAIN SERVICES BY OR FOR CUSTOMER, DURING A TRIAL PERIOD WILL BE PERMANENTLY LOST UNLESS CUSTOMER CONTINUES TO SUBSCRIBE TO GERENCHAIN FOR A SUBSCRIPTION TO THE SAME GERENCHAIN SERVICES AS THOSE COVERED BY THE TRIAL, PURCHASES APPLICABLE UPGRADED GERENCHAIN SERVICES, OR EXPORTS SUCH DATA, BEFORE THE END OF THE TRIAL PERIOD.

If the Customer is offered a Free Developer plan, GerenChain at its sole discretion has a right at any time to suspend Services, including but not limited to blocking or deletion of any active nodes that are not in utilization.

THE CUSTOMER FULLY ACKNOWLEDGES THAT ANY SERVICE FOR THE FREE DEVELOPER PLAN USERS ARE PROVIDED ON AS-IS BASIS, WITHOUT WARRANTY.

GerenChain API Services

Abuse or excessively frequent requests to GerenChain Services via the GerenChain API may result in the temporary or permanent suspension of the User's access to the GerenChain API. GerenChain, in our sole discretion, will determine abuse or excessive usage of the GerenChain API. We will make a reasonable attempt to warn the User via email prior to suspension. Users may not share GerenChain API keys to exceed GerenChain's rate limitations. All utilization of the GerenChain API is subject to these Terms of Service and the GerenChain Privacy Policy. GerenChain may offer subscription-based access to GerenChain API for those Users who require high-throughput access or access that would result in resale of GerenChain's Service.

Platform Abuse

GerenChain reserves the right to terminate and/or suspend any accounts that at its sole discretion are being utilized to abuse GerenChain platform, including but not limited to creating multiple accounts in order to bypass usage limits. Each Customer is allowed to create only one account. We require email verification for account creation, and each credit card can only be utilized for one account. We also reserve the right to unilaterally change the terms of our free of charge or trial plans at any time, which may include imposing new usage limits or requiring payments for certain features.

IPFS Services

GerenChain provides access to Interplanetary File System (IPFS) services, allowing users to store and retrieve data in a decentralized manner. The utilization of our IPFS services is subject to the terms and conditions set herein. Users are solely responsible for the content they upload to the IPFS through our services. Users must ensure that the content uploaded does not violate any laws, infringe on any rights of third parties, or contravene any of the prohibitions outlined in GerenChain Acceptable Use Policy.

While GerenChain is not actively monitoring the content uploaded to the IPFS, we reserve the right to investigate reports of misuse or allegations for illegal activity. If we determine, at our sole discretion, that user has uploaded illegal content or has otherwise violated these Terms, we reserve the right to remove such content from the IPFS and take further actions as necessary, including but not limited to banning the user's account.

Use of AI Tools

GerenChain may, at its sole discretion, utilize AI Tools in providing the Services, including but not limited to data processing, automation, analysis, support interactions, optimization, and content generation. AI Tools may be developed by GerenChain, provided by third parties, or integrated via APIs or other technical mechanisms. Use of AI Tools is intended to enhance the quality, efficiency, and scalability of the Services.

However, GerenChain makes no warranties or guarantees that any output or result produced by an AI Tool will be error-free, complete, suitable for a particular purpose, or free from bias. GerenChain does not guarantee uninterrupted or error-free operation of AI Tools and may modify, limit, suspend, or discontinue utilization of any such tools at any time.

ACCESS GRANT; LICENSES; OWNERSHIP

Access Grant

Subject to Customer's compliance with the terms and conditions contained in this Agreement, the GerenChain Documentation, and each Order Form, GerenChain grants to Customer during the Term a non-exclusive, non-transferable, worldwide, revocable, non-sublicensable right to allow: (a) Users to access and utilize GerenChain Services for Customer's internal business purposes. The rights set forth in Section 3.1(a) may be exercised by Customer's third-party contractors and service providers that are not competitors of GerenChain and which perform services for or on behalf of Customer; provided, that (i) Customer requires such third parties to execute a written agreement with Customer that is at least as protective of GerenChain Services as this Agreement and which does not grant any greater rights than those granted to Customer in Section 3.1(a) and includes all restrictions set forth in Section 4 and (ii) Customer shall be responsible for any breach of this Agreement by any such third party.

Customer Inputs

To enable GerenChain to provide GerenChain Services, Customer grants to GerenChain a non-exclusive, royalty-free, fully paid, worldwide license, under any and all of Customer's Intellectual Property Rights, to host, utilize, serve, render, store, access, copy, test, analyze, and create derivative works of the Customer Inputs for the sole purpose of providing the Services, to transmit the Customer Inputs to third parties, whose Third Party Services the Customer acquired on the GerenChain Marketplace, for the sole purpose of ensuring the operation of such Third Party Services and GerenChain Services, and to anonymize the Customer Inputs for the sole purpose of improving and enhancing GerenChain Services.

Customer owns all right, title and interest in and to the Customer Inputs and reserves all rights not expressly granted to GerenChain under this Agreement.

Ownership

The GerenChain Services, the GerenChain Technology, the GerenChain System Analytics, the GerenChain Documentation, and the GerenChain Platform and all worldwide Intellectual Property Rights in each of the foregoing, are the exclusive property of GerenChain and its licensors. Except for the rights and licenses expressly granted herein, all rights in and to all of the foregoing are reserved by GerenChain and its licensors. Nothing in this Agreement will be deemed to grant to Customer any right to receive a copy of software platform underlying GerenChain Services, or any other GerenChain Technology, in either object or source code form.

CUSTOMER RESPONSIBILITIES

Access Credentials

Customer will safeguard, and ensure that all Users safeguard the devices, computers, and networks utilized to access GerenChain Services and safeguard all Access Credentials. Customer will be responsible for all acts and omissions of Users. Customer agrees to: (1) keep its Access Credentials secure and confidential and not to allow any of Customer's Users to provide their Access Credentials to anyone else; and (2) not permit others to utilize Customer's Access Credentials.

Customer will notify GerenChain immediately if it learns of any unauthorized utilization of any Access Credentials or any other known or suspected breach of security. GerenChain reserves the right, in its sole discretion and without liability to Customer or its Users, to take any action GerenChain deems necessary or reasonable to ensure the security of GerenChain Services and Customer's Access Credentials and account, including terminating Customer's access or the access of any of Customer's Users to GerenChain Services, changing passwords, or requesting additional information to authorize activities related to Customer's account.

Use Guidelines

Customer shall comply with all applicable laws, rules, and regulations in its utilization of GerenChain Services. Customer shall, and shall ensure that its Users will, utilize GerenChain Services solely for Customer's internal business purposes as contemplated by this Agreement and shall not:

  • license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make GerenChain Services available to any third party, other than as expressly permitted by this Agreement;
  • interfere with or disrupt the integrity or performance of GerenChain Services, the GerenChain Technology or the data contained therein or disrupt any servers or networks connected to GerenChain Services, or disobey any requirements, procedures, policies or regulations of networks connected to GerenChain Services;
  • attempt to gain unauthorized access to GerenChain Services or the GerenChain Technology or any related systems or networks;
  • remove, alter or obscure any proprietary notices associated with GerenChain Services;
  • access or utilize GerenChain Services in an embargoed country or in violation of any applicable export law or regulation;
  • utilize GerenChain Services in violation of any applicable law, rule, regulation or guideline;
  • attempt to probe, scan, or test (including without limitation stress testing or penetration testing) the vulnerability of any system or network associated with GerenChain Services or breach any security or authentication measures; or
  • utilize GerenChain Services in order to (a) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (b) send or store infringing, obscene, threatening, libelous, or otherwise unlawful, unsafe, malicious, abusive or tortious material, including material harmful to children or violative of third party privacy rights; or (c) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs or plant malware on GerenChain's computer systems, those systems of GerenChain's third party service providers or vendors, or otherwise utilize GerenChain Services to attempt to upload and/or distribute malware.

Restrictions

Customer will not: (a) adapt, alter, modify, improve, translate or create derivative works of GerenChain Services (or any part thereof including the GerenChain Technology); or (b) reverse engineer, decompile, disassemble or otherwise attempt to reconstruct or obtain the source code to all or any portion of GerenChain Services; or (c) provide, maintain access to, or utilize GerenChain Services in any manner inconsistent with this Agreement.

FEES AND PAYMENT

Fees

In consideration for the rights granted hereunder, Customer will pay to GerenChain the usage fee and subscription fee according to the fees listed on GerenChain website. All subscription and usage fees of the platform are payable by Credit Card, or by Bank account transfer, or by Cryptocurrency payment at the time of purchase and at the end of each period.

Except as expressly otherwise set forth herein, all fees including but not limited to the change of services and service level, change of selected plan, subscription extension with or without recurring payments, subscription cancellation are non-refundable and will be paid in U.S. dollars and exclude all applicable sales, use, and other taxes. Any fees that are not paid when due are subject to interest at one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law, whichever is less, from the due date until paid.

Taxes

In certain jurisdictions, prices listed for GerenChain Services include applicable local taxes, such as sales tax, value-added tax (VAT), goods and services tax (GST), or other similar taxes. The inclusion of these taxes in the price is determined based on the requirements of the local legislation where the Customer is located. Customers are responsible for any additional taxes or fees that may apply in their jurisdiction.

Customer will make all payments to GerenChain free and clear of, and without reduction for, any withholding taxes; any such taxes imposed on payments of fees to GerenChain will be Customer's sole responsibility, and Customer will provide GerenChain with official receipts issued by the appropriate taxing authority, or such other evidence as GerenChain may reasonably request, to establish that such taxes have been paid.

CONFIDENTIALITY

Each party (the "Disclosing Party") may from time to time during the Term of this Agreement disclose to or learn from the other party (the "Receiving Party") certain information regarding the Disclosing Party's business, including without limitation, technical, marketing, financial, employee, planning, and other confidential or proprietary information whether disclosed orally, in writing or visually, that is either marked or designated as confidential or is identified in writing as confidential at the time of disclosure.

The Receiving Party agrees that it will not utilize any Confidential Information of the Disclosing Party for any purpose except in furtherance of this Agreement. The Receiving Party will protect the confidentiality of the Disclosing Party's Confidential Information using the same degree of care it utilizes to protect its own confidential information of a similar nature, but in no event less than reasonable care.

WARRANTIES AND DISCLAIMERS

GerenChain warrants that GerenChain Services will perform materially in accordance with the GerenChain Documentation. GerenChain does not warrant that the operation of GerenChain Services will be uninterrupted or error-free.

EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, GERENCHAIN SERVICES ARE PROVIDED "AS IS" AND GERENCHAIN DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GERENCHAIN DOES NOT WARRANT THAT GERENCHAIN SERVICES WILL MEET CUSTOMER'S REQUIREMENTS OR THAT THE OPERATION OF GERENCHAIN SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

LIMITATION OF LIABILITY

IN NO EVENT SHALL GERENCHAIN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOSS OF DATA OR REPLACEMENT COSTS, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE UTILIZATION OF OR INABILITY TO UTILIZE GERENCHAIN SERVICES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF GERENCHAIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL GERENCHAIN'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE UTILIZATION OF OR INABILITY TO UTILIZE GERENCHAIN SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE AMOUNTS PAID BY CUSTOMER TO GERENCHAIN IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

CONTACT INFORMATION

For questions about these Terms of Service, please contact us at:

GerenChain Inc.
Email: [email protected]
Support: [email protected]